Vape City

"I am writing to express my disappointment regarding the recent change in your military discount policy. My husband, an active-duty service member, and I have been loyal customers of your establishment for an extended period, consistently receiving the military discount without issue. The abrupt discontinuation of this benefit, without prior notice, is concerning. While I understand that policies can change, the inconsistency in application raises questions about employee training and the accuracy of information provided to customers. My experience, and those of other patrons I have spoken with, suggests a lack of clarity or consistency in the implementation of your discount program. This is not simply a matter of the monetary value of the discount. It reflects a broader concern regarding customer service and the perception of valued patrons like military families. I would appreciate the opportunity to discuss this further and seek a resolution that reflects your organization's commitment to supporting military personnel and their families."

"I've been here twice since I started vaping, and the customer service us spectacular. Brandon was willing to answer questions that the place I used to go to didn't even try to find an answer for. Deserie was upbeat and did her best to help me choose a flavor for my vape liquid. I would highly recommend people shop at this store for the customer service alone."

"The BEST shop in El Paso TX! Huge variety of All types of products & you cannot beat the reasonable prices! 💯"